Purchasing desktops, laptops and tablets
Staff can purchase desktops, laptops and tablets via UQeMarket, from the following authorised suppliers:
Standard models are offered at bulk pricing rates so are significantly cheaper. They also ship with UQ software pre-loaded and will be supported by your IT support team. Accessories and other small IT items may appear on UQeMarket from other suppliers whose prices are outside our management. We recommend due diligence in price-checking other suppliers' products.
If the devices on UQeMarket don't meet your business needs you can request a custom quote.
ITS and UQ Procurement have negotiated improved pricing and delivery times for UQ standard desktop and laptop computers and monitors.
The changes to the ordering process are outlined below:
- Choose a UQ standard computer or accessory from the refined catalogue at UQeMarket. Delivery time for these items is expected to be 3-5 business days.
- You will notice the standard catalogue items available are reduced.
- Any items not part of the standard catalogue will require approval before they can be ordered and delivered. See Non-standard purchases and custom quotes for more information.
Purchasing a computer
To buy a computer:
- Choose a suitable model from the tables below.
- Follow the instructions to purchase via UQeMarket.
If you need assistance, submit an IT request (or contact your local IT manager).
All-in-one computers
All-in-one computers house the desktop and monitor within the one unit.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Standard Desktop All in One | Lenovo M90a AIO | i5 CPU 16GB RAM 512GB SSD Onboard video card LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Each model includes a keyboard, mouse, monitor and webcam. |
Desktop computers
Desktop computers are suitable for applications where it can stay in one physical location.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Standard Desktop Small Form Factor | Dell Optiplex 7010 | i5 CPU 16GB RAM 512GB SSD Onboard video card LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Keyboard and mouse included. Monitor not included. |
| UQ Standard Desktop Micro | Dell Optiplex Micro 7010 | i5 CPU 16GB RAM 512GB SSD Onboard video card LAN (no wireless) network connectivity | Use where a desktop is required, but space is limited. | Keyboard and mouse included. Monitor not included. |
| UQ Performance Desktop Small Form Factor | Dell Optiplex 7010 | i7 CPU 16GB RAM 1TB SSD Onboard video card LAN (no wireless) network connectivity | Staff and HDR students who require additional performance. | Keyboard and mouse included. Monitor not included. |
Laptop computers
Laptop computers are suitable if you need to take your computer to different locations.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Convertible | Lenovo ThinkPad X13 Yoga | 14" touch screen i5 CPU 16GB RAM 512GB SSD Onboard video card Wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. Users who wish to use the device as both a tablet and a laptop. | Docking station not included. |
| UQ Laptop Standard | Dell Latitude 5440 | 14" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Docking station not included. |
| UQ Laptop Ultraportable | Apple MacBook Air M2 Dell Latitude 7340 Microsoft Surface Laptop Go 3 | 13" screen i5 CPU or equivalent Apple CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. Users that prefer portability over screen size. | Docking station not included. |
| UQ Laptop Standard Lightweight | Dell Latitude 7440 | 14" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. Users that prefer portability but still want a larger screen size. | Docking station not included. |
| UQ Laptop Performance | Lenovo ThinkPad T14 | 14" screen i7 CPU 32GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Users that are running processing or graphics-intensive applications. | Faster processing capacity than standard laptops. Docking station not included. |
| UQ Laptop Portable Desktop Replacement | Lenovo ThinkPad P16 | 16" screen i7 CPU 32GB RAM 1TB SSD Discrete video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Users that are running research-level workloads. | Provides research workstation-level computing in a portable device. Docking station not included. |
Complete system packages
Each package includes all basic equipment required for a complete system setup, including two monitors, keyboard, mouse, cables and a docking station.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications |
|---|---|---|
| UQ Laptop Standard Package | Dell Latitude 5440 | 14" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam |
| UQ Laptop Ultraportable Package | Dell Latitude 7340 | 13" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam |
Tablets
Search the keywords listed below to find the device you require in UQeMarket.
The models below are portable tablets with wifi access.
| UQeMarket keywords | Models |
|---|---|
| UQ Tablet WiFi Only | Apple iPad 256GB |
| UQ Mini Tablet WiFi Only | Apple iPad Mini 256GB |
| UQ Pro Tablet 10.5 Inch WiFi Only | Apple iPad Air 256GB |
| UQ Pro Tablet 11 Inch WiFi Only | Apple iPad Pro 256GB |
| UQ Pro Tablet 12.9 Inch WiFi Only | Apple iPad Pro 256GB |
The models below are portable tablets with roaming data.
| UQeMarket keywords | Models |
|---|---|
| UQ Tablet WiFi and Cellular | iPad 256GB with cellular data option |
| UQ Mini Tablet WiFi and Cellular | iPad Mini 256GB with cellular data option |
| UQ Pro Tablet 10.5 Inch WiFi and Cellular | iPad Air 256GB with cellular data option |
| UQ Pro Tablet 11Inch WiFi and Cellular | iPad Pro 256GB with cellular data option |
| UQ Pro Tablet 12.9 Inch WiFi and Cellular | iPad Pro 256GB with cellular data option |
Audiovisual computers
The computers listed below are used in audio-visual installations in shared environments such as teaching spaces and meeting rooms.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Notes |
|---|---|---|---|
| UQ Standard Audio Visual Machine | Dell Optiplex 7010 Micro | i5 CPU 16GB RAM 256GB SSD Onboard video card LAN and wireless network connectivity |
Non-standard purchases and custom quotes
If the standard devices listed on UQeMarket don't meet your business needs you can request a custom quote for a product that meets your specific requirements from one of our vendors.
- Dell: email Matthew Wogan at Matthew_Wogan@Dell.com
- Aliva (Lenovo): email sales@aliva.com.au
- CompNow (Apple and Microsoft): email uq@compnow.com.au
All non-standard and custom purchases will require approval before they can be ordered and delivered. This can take 4-12 weeks. Approval applications can be lodged by submitting a request to purchase a non-standard computer (staff login required). Improvements to delivery times will follow around mid-December once the contracted suppliers are able to build up stock levels to support this. If you have any queries, please submit an IT request.
Purchases made using external funds such as grant funding are not exempt from the approval process.
There is no set criteria for approval. Approval is based on consideration of the provided business requirements. To assist with processing your request, please provide specific details of software used and known requirements to use that software.
Once approval is provided, please attach this approval to the requisition in UniFi so that the Finance Officer assisting can process your request.
For organisational units supported by Information Technology Services (ITS), please note that ITS only supports standard computers listed within UQeMarket, unless you have received prior approval for your purchase.
Warranties
The standard warranties for UQ-purchased computers are:
- Dell: Desktops 5 years, laptops 4 years
- Lenovo: Desktops 5 years, laptops 4 years
- Apple: Laptops 4 years, iPads 2 years
Purchases for personal use
UQ doesn't provide any support for devices purchased for personal use. However, you can purchase machines and equipment at a reduced cost by using the below options.
Dell
- Receive discounts on the Dell range. See the website for current coupon discount offers.
To get a Member Purchase Program (MPP) coupon:
- Go to the Dell website.
- Click 'Get your coupon'.
- Enter your UQ email address. Use your @uq.edu.au (staff) or @student.uq.edu.au (student) email address.
- The tool will validate your email and send the coupon codes to your UQ email address.
- Apply the code at your Dell online cart.
Lenovo
- Receive a 5% discount at checkout on the Aliva UQ website by using the code UQHOME1.
Apple and Microsoft
- Receive up to 20% off Apple and Microsoft computers and accessories on the CompNow UQ Store by shopping with your UQ email address.
ITS has noticed a rise in the number of support tickets logged relating to laptop thermal issues. These issues include:
- noisy cooling fans
- uncomfortably high surface temperatures
- reductions in laptop performance.
It is now highly recommended that any UQ staff member looking to purchase a laptop also purchase a laptop stand at the same time to try and mitigate these issues.
You can find a number of different types of laptop stand on UQeMarket. If you're having trouble choosing one, here are some tips:
- Apple MacBook laptops generally do not benefit from laptop stands due to their unique cooling design.
- Look for a stand that leaves the base of the laptop as open as possible.
- Laptop stands with fans offer little to no benefit compared to a passive laptop stand.
- Avoid stands that completely cover the base of the laptop as this gives no benefit to air circulation over just having the laptop sitting on the desk.
- Avoid stands that claim they act as a heat sink, as this would require metal-to-metal contact to conduct the heat from the laptop to the stand. This is a bad idea for several reasons.
- While you can achieve the same effect by propping up the back of your laptop with something like a book, this is not recommended as it could damage the laptop, or the item used to prop up the laptop.