Purchasing desktops, laptops and tablets
Staff can purchase desktops, laptops and tablets via UQeMarket, from the following authorised suppliers:
ITS works with these suppliers to ensure competitive pricing. Accessories and other small IT items may appear on UQeMarket from other suppliers whose prices are outside our management. We recommend due diligence in price-checking other suppliers' products.
If the devices on UQeMarket don't meet your business needs, you can request a custom quote.
We are currently experiencing reduced availability and extended delivery times for a number of products across the IT industry. Delivery times are being impacted by a number of factors, such as:
- shortages of components impacting manufacturing
- shortages of cardboard impacting packaging
- delays with freight and shipping due to COVID-19 travel restrictions.
ITS is working with our preferred suppliers to mitigate these impacts.
Delivery times are published against all standard computer models in UQeMarket and are kept up-to-date at the time of order. If you have any urgent requirements it's recommended you reach out directly to our suppliers to check for more accurate ETAs before placing orders to avoid disappointment.
Warranties
The standard warranties for UQ-purchased computers are:
- Apple: 4 years
- Dell: 5 years
- Lenovo: 5 years
- Microsoft: 4 years.
The exceptions are:
- Apple iPads: 2 years
- Laptops from Dell and Lenovo: 4 years.
Purchasing a computer
Before placing your order, we recommend contacting the relevant supplier to check if the delivery timeframe meets your needs.
- Aliva: email sales@aliva.com.au
- CompNow: email uq@compnow.com.au
- Dell: email Matthew Wogan at Matthew_Wogan@Dell.com
To buy a computer:
- Choose a suitable model from the tables below.
- Follow the instructions to purchase via UQeMarket.
If you need assistance, submit an IT request (or contact your local IT manager).
ITS has noticed a rise in the number of support tickets logged relating to laptop thermal issues. These issues include:
- noisy cooling fans
- uncomfortably high surface temperatures
- reductions in laptop performance.
It is now highly recommended that any UQ staff member looking to purchase a laptop also purchase a laptop stand at the same time to try and mitigate these issues.
You can find a number of different types of laptop stand on UQeMarket. If you're having trouble choosing one, here are some tips:
- Apple MacBook laptops generally do not benefit from laptop stands due to their unique cooling design.
- Look for a stand that leaves the base of the laptop as open as possible.
- Laptop stands with fans offer little to no benefit compared to a passive laptop stand.
- Avoid stands that completely cover the base of the laptop as this gives no benefit to air circulation over just having the laptop sitting on the desk.
- Avoid stands that claim they act as a heat sink, as this would require metal-to-metal contact to conduct the heat from the laptop to the stand. This is a bad idea for several reasons.
- While you can achieve the same effect by propping up the back of your laptop with something like a book, this is not recommended as it could damage the laptop, or the item used to prop up the laptop.
All-in-one computers
All-in-one computers are suitable for staff and HDR students who need to use Microsoft Office, email and web browsing. Desktop computers also meet these requirements.
All-in-one computers house all computer components (except the keyboard and mouse) within the one unit. Each model includes a keyboard, mouse, monitor and webcam, and has the following basic specifications:
- i5 CPU or equivalent Apple CPU
- 16GB RAM
- 512GB SSD
- onboard video card
- LAN and wireless connectivity.
Apple devices are now only equipped with Apple silicon processors, and Bootcamp is not supported.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Notes |
|---|---|---|
| UQ Standard Desktop All in One | Apple iMac Lenovo M90a AIO Dell Optiplex 7410 AIO | Preferred where desk space is limited. |
Desktop computers
Desktop computers are suitable for staff and HDR students who need to use Microsoft Office, email and web browsing. All-in-one computers also meet these requirements.
Desktop models don't include a monitor, but they do include a keyboard and mouse. Each model has the following basic specifications:
- i5 CPU or equivalent Apple CPU
- 16GB RAM
- 512GB SSD
- onboard video card
- LAN and wireless connectivity.
Apple devices are now only equipped with Apple silicon processors, and Bootcamp is not supported.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Notes |
|---|---|---|
| UQ Standard Desktop Small Form Factor | Dell Optiplex 7010 Lenovo ThinkCentre M70s Small Form Factor | |
| UQ Standard Desktop Small Form Factor + Extra Drive | Dell Optiplex 7010 Lenovo ThinkCentre M70s Small Form Factor | Includes 1TB 7200rpm hard drive. |
The models listed below suit more specific needs, which are detailed in the Notes.
| UQeMarket Keywords | Models | Specifications | Notes |
|---|---|---|---|
| UQ Standard Desktop Micro | Dell Optiplex 7010 Lenovo ThinkCentre M70q Tiny-in-One | i5 CPU 16GB RAM 512GB SSD | For use in meeting and conference rooms with limited space. |
Laptop computers
These models don't include a docking station, but they do include LAN and wireless connectivity.
Apple devices are now only equipped with Apple silicon processors, and Bootcamp is not supported.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Notes |
|---|---|---|---|
| UQ Convertible | Dell Latitude 7320 Detachable Lenovo ThinkPad X13 Yoga Microsoft Surface Pro 9 | 8GB RAM 512GB SSD Onboard video card | Convertible laptop stylus enabled Travel keyboard included |
| UQ Laptop Standard | Apple MacBook Pro 14 Inch or 16 Inch Dell Latitude 5440 Lenovo ThinkPad T14 Microsoft Surface Laptop 5 | i5 CPU or equivalent Apple CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam | |
| UQ Laptop Ultraportable | Apple MacBook Air Dell Latitude 7340 Lenovo ThinkPad X13 Microsoft Surface Laptop 5 | 13 Inch screen i5 CPU or equivalent Apple CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam | Ultraportable laptop |
| UQ Laptop Standard Lightweight | Dell Latitude 7430 Lenovo ThinkPad X1 Carbon | 14 Inch screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam | Large screen Lightweight |
| UQ Laptop Performance | Dell Latitude 5440 Lenovo ThinkPad T14 | i7 CPU or equivalent Apple CPU 32GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam | Faster processing capacity than standard laptops. |
| UQ Laptop Portable Desktop Replacement | Apple MacBook Pro 16 Inch Dell Mobile Precision Workstation 5680 Microsoft Surface Laptop Studio 14.4" | i7 CPU or equivalent Apple CPU 32GB RAM 1TB SSD Discrete video card Built-in keyboard, trackpad and webcam | Provides research workstation-level computing in a portable device. |
Complete system packages
Each package includes all basic equipment required for a complete system setup, including a monitor, keyboard, mouse, cables and a docking station for laptops.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications |
|---|---|---|
| UQ Standard Desktop Micro Package | Dell Optiplex 7010 Micro Lenovo ThinkCentre m70q Tiny-In-One | i5 CPU 16GB RAM 512GB SSD |
| UQ Standard Desktop Small Form Factor Package | Dell Optiplex 7010 Small Form Factor Lenovo ThinkCentre m70s Small Form Factor | i5 CPU 16GB RAM 512 GB SSD |
| UQ Standard Laptop Package | Dell Latitude 5440 Lenovo ThinkPad T14 | 14" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam Includes two monitors |
| UQ Ultraportable Laptop Package | Dell Latitude 7340 Lenovo ThinkPad X13 | 13" screen i5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam Includes two monitors |
Tablets
Search the keywords listed below to find the device you require in UQeMarket.
The models below are portable tablets with wifi access.
| UQeMarket keywords | Models |
|---|---|
| UQ Tablet WiFi Only | Apple iPad 256GB |
| UQ Mini Tablet WiFi Only | Apple iPad Mini 256GB |
| UQ Pro Tablet 10.5 Inch WiFi Only | Apple iPad Air 256GB |
| UQ Pro Tablet 11 Inch WiFi Only | Apple iPad Pro 256GB |
| UQ Pro Tablet 12.9 Inch WiFi Only | Apple iPad Pro 256GB |
The models below are portable tablets with roaming data.
| UQeMarket keywords | Models |
|---|---|
| UQ Tablet WiFi and Cellular | iPad 256GB with cellular data option |
| UQ Mini Tablet WiFi and Cellular | iPad Mini 256GB with cellular data option |
| UQ Pro Tablet 10.5 Inch WiFi and Cellular | iPad Air 256GB with cellular data option |
| UQ Pro Tablet 11Inch WiFi and Cellular | iPad Pro 256GB with cellular data option |
| UQ Pro Tablet 12.9 Inch WiFi and Cellular | iPad Pro 256GB with cellular data option |
Audiovisual computers
The computers listed below are used in audiovisual installations in shared environments such as teaching spaces and meeting rooms.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Notes |
|---|---|---|
| UQ Standard Audio Visual Machine | Dell Optiplex 7010 Micro |
Purchases for personal use
UQ doesn't provide any support for devices purchased for personal use. However, you can purchase machines and equipment at a reduced cost by using the below options.
Dell
- Receive discounts on the Dell range. See the website for current coupon discount offers.
To get a Member Purchase Program (MPP) coupon:
- Go to the Dell website.
- Click 'Get your coupon'.
- Enter your UQ email address. Use your @uq.edu.au (staff) or @student.uq.edu.au (student) email address.
- The tool will validate your email and send the coupon codes to your UQ email address.
- Apply the code at your Dell online cart.
Lenovo
- Receive a 5% discount at checkout on the Aliva UQ website by using the code UQHOME1.
Apple and Microsoft
- Receive up to 20% off Apple and Microsoft computers and accessories on the CompNow UQ Store by shopping with your UQ email address.
Modifications and custom quotes
If the devices listed on UQeMarket don't meet your business needs, you can:
- request a quote for a modified version of a model listed on UQeMarket, or
- request a custom quote for a product that meets your specific requirements.
For organisational units supported by Information Technology Services (ITS), please note that ITS only supports standard computers listed within UQeMarket, unless you have received prior approval for your purchase.
For more information on requesting advice or a custom quote, visit our ICT purchasing procedures web page.