Purchasing desktops, laptops and tablets
Staff can purchase desktops, laptops and tablets via UQeMarket, from the following authorised suppliers:
Standard models are offered at bulk pricing rates so are significantly cheaper. They also ship with UQ software pre-loaded and will be supported by your IT support team. Accessories and other small IT items may appear on UQeMarket from other suppliers whose prices are outside our management. We recommend due diligence in price-checking other suppliers' products.
If the devices on UQeMarket don't meet your business needs you can request a custom quote.
ITS and UQ Procurement have negotiated improved pricing and delivery times for UQ standard desktop, laptop computers, monitors and tablets.
The changes to the ordering process are:
- Choose a UQ standard computer (desktop or laptop), tablet or accessory from the standard catalogue at UQeMarket. Delivery time for these items is expected to be 3-5 business days.
- The standard catalogue contains the most commonly used items.
- Custom orders - items not part of the standard catalogue - require approval before an order can be placed. See Non-standard purchases and custom quotes for more information.
Purchasing a computer
To buy a computer:
- Choose a suitable model from the tables below.
- Follow the instructions to purchase via UQeMarket.
If you need assistance, submit an IT request (or contact your local IT manager).
All-in-one computers
All-in-one computers house the desktop and monitor within the one unit.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Standard Desktop All in One | Dell Pro 24 All-in-One QC24251 | i5 CPU 16GB RAM 512GB SSD Onboard video card LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Each model includes a keyboard, mouse, monitor and webcam. |
Desktop computers
Desktop computers are suitable for applications where it can stay in one physical location.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Standard Desktop Small Form Factor | Dell Pro Slim QCS1250 | i5 CPU 16GB RAM 512GB SSD Onboard video card LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Keyboard and mouse included. Monitor not included. |
| UQ Performance Desktop Small Form Factor | Dell Pro Slim Plus QBS1250 | i7 CPU 32GB RAM 1TB SSD Onboard video card LAN (no wireless) network connectivity | Staff and HDR students who require additional performance. | Keyboard and mouse included. Monitor not included. |
Laptop computers
Laptop computers are suitable if you need to take your computer to different locations.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Suitable for | Notes |
|---|---|---|---|---|
| UQ Laptop Detachable | Microsoft Surface Pro 11 | 13" touch screen i5 CPU 16GB RAM 512GB SSD Onboard video card Wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. Users who wish to use the device as both a tablet and a laptop. | Docking station not included. |
| UQ Laptop Standard | Dell Pro 14 Plus | 14" screen Ultra 5 CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. | Docking station not included. |
| UQ Laptop Ultraportable | Apple MacBook Air M4 HP EliteBook x360 | 13" screen Ultra 5 CPU or equivalent Apple CPU 16GB RAM 512GB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Staff and HDR students who need to use Microsoft Office, email and web browsing. Users that prefer portability over screen size. | Docking station not included. |
| UQ Laptop Performance | HP EliteBook 640 G11 | 14" screen Ultra 7 CPU 32GB RAM 1TB SSD Onboard video card Built-in keyboard, trackpad and webcam LAN and wireless network connectivity | Users that are running processing or graphics-intensive applications. | Faster processing capacity than standard laptops. Docking station not included. |
Complete system packages
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Specifications |
|---|---|
| UQ Laptop Desk Accessory Package | 1x Dell 24 Monitor P2422H 1x Dell 24 Monitor P2422HE (inbuilt dock included) Dell Multimedia Keyboard (English) KB216 Black Dell Laser Wired Mouse - MS3220 Grey |
Tablets
Search the keywords listed below to find the device you require in UQeMarket.
The models below are portable tablets with wifi access.
| UQeMarket keywords | Models |
|---|---|
| UQ Tablet 11 Inch WiFi Only | Apple iPad A16 11" 128GB Samsung Galaxy Tab S10 FE 11", 128GB |
| UQ Tablet 13 Inch WiFi Only | Apple iPad Air M3 13" 128GB Samsung Galaxy Tab S10 FE+ 12.4" 128GB |
Audiovisual computers
The computers listed below are used in audio-visual installations in shared environments such as teaching spaces and meeting rooms.
Search the keywords listed below to find the computer you require in UQeMarket.
| UQeMarket keywords | Models | Specifications | Notes |
|---|---|---|---|
| UQ Standard Audio Visual Machine | Dell Pro Micro QCM1250 | i5 CPU 16GB RAM 256GB SSD Onboard video card LAN and wireless network connectivity |
Non-standard purchases and custom quotes
UQ is improving value for money by standardising offerings available through UQeMarket. This range of devices listed on UQeMarket provides excellent service and features and are fit for purpose for most UQ users.
If the standard devices listed on UQeMarket don't meet your business needs, you can request a custom quote for a product that meets your specific requirements. If you are in one of the below faculty or institutes, please contact your local IT support:
Australian Institute for Bioengineering and Nanotechnology (AIBN): helpdesk@aibn.uq.edu.au
Centre for Advanced Imaging (CAI): helpdesk@cai.uq.edu.au
Engineering, Architecture and Information Technology (EAIT): helpdesk@eait.uq.edu.au
Institute for Molecular Bioscience (IMB): helpdesk@imb.uq.edu.au
Queensland Brain Institute (QBI): helpdesk@qbi.uq.edu.au
All other areas: submit an IT request
All non-standard and custom purchases will require approval before they can be ordered and delivered. Custom orders will generally take between 4 to 12 weeks. Approval applications can be lodged by submitting your quote for approval here: request a non-standard computer/tablet/accessories purchase (staff login required).
Purchases made using external funds such as grant funding are not exempt from the approval process.
There is no set criteria for approval. Approval is based on consideration of the provided business requirements. To assist with processing your request, please provide specific details of software used and known requirements to use that software.
Once approval is provided, please attach this approval to the requisition in UniFi so that the Finance Officer assisting can process your request efficiently.
For organisational units supported by Information Technology Services (ITS), please be aware that ITS only supports standard computers listed within UQeMarket, unless you have received prior approval for your purchase.
Warranties
The standard warranties for UQ-purchased computers are:
| Desktops | Laptops | Tablets | |
| Apple | 4 years | 4 years | 2 years |
| Dell | 5 years | 4 years | - |
| HP | 5 years | 4 years | - |
| Lenovo | 5 years | 4 years | - |
| Samsung | - | - | 2 years |
Purchases for personal use
UQ doesn't provide any support for devices purchased for personal use. Organisational Units can decide whether to sell UQ IT equipment to staff and their finance or administrative staff handle invoicing and payment.
- Purchase refurbished machines and equipment from Australian Computer Traders and receive 10% off your purchase when you enter the coupon code: UQSBB1024 at checkout.
- Purchase new machines and equipment at a reduced cost by using the below options.
Dell
- Receive discounts on the Dell range. See the website for current coupon discount offers.
To get a Member Purchase Program (MPP) coupon:
- Go to the Dell website.
- Click 'Get your coupon'.
- Enter your UQ email address. Use your @uq.edu.au (staff) or @student.uq.edu.au (student) email address.
- The tool will validate your email and send the coupon codes to your UQ email address.
- Apply the code at your Dell online cart.
Lenovo
- Receive a 5% discount at checkout on the Aliva UQ website by using the code UQHOME1.
Apple and Microsoft
- Receive up to 20% off Apple and Microsoft computers and accessories on the CompNow UQ Store by shopping with your UQ email address.
ITS has noticed a rise in the number of support tickets logged relating to laptop thermal issues. These issues include:
- noisy cooling fans
- uncomfortably high surface temperatures
- reductions in laptop performance.
It is now highly recommended that any UQ staff member looking to purchase a laptop also purchase a laptop stand at the same time to try and mitigate these issues.
You can find a number of different types of laptop stand on UQeMarket. If you're having trouble choosing one, here are some tips:
- Apple MacBook laptops generally do not benefit from laptop stands due to their unique cooling design.
- Look for a stand that leaves the base of the laptop as open as possible.
- Laptop stands with fans offer little to no benefit compared to a passive laptop stand.
- Avoid stands that completely cover the base of the laptop as this gives no benefit to air circulation over just having the laptop sitting on the desk.
- Avoid stands that claim they act as a heat sink, as this would require metal-to-metal contact to conduct the heat from the laptop to the stand. This is a bad idea for several reasons.
- While you can achieve the same effect by propping up the back of your laptop with something like a book, this is not recommended as it could damage the laptop, or the item used to prop up the laptop.