Microsoft Teams Phone

Microsoft Teams Phone refers to the capability of making and receiving calls in Microsoft Teams, moving the functionality off your desk phone onto your computer.

Register for a Microsoft Teams Phone information session in 2025.

Teams' users can already make video and audio calls to each other, but the Teams Phone component allows you to make and receive calls to and from external landlines and mobile phones (including international calls).

UQ is currently transitioning from desk phones to Teams Phone, with the migration underway at the St Lucia campus . This transition will follow a phased, building-by-building approach. 

The Teams Phone Project Team will notify senior leaders when their building is scheduled to transition and will provide tailored support to staff during the upgrade. Once staff have migrated to Teams Phone, any desk phones in the building will be removed and decommissioned. 

Staff who transition to Teams Phone will keep the same number and extension as their desk phone.

Migrating to Teams Phone, UQ will have a complete telephony solution, allowing you to stay connected using your laptop, tablet, mobile or desk phone from anywhere.

This wider migration follows a successful 2022 trial, where a group of UQ staff transitioned from desk phones to Teams Phone. 

Learn about how Teams Phone can benefit you.