Microsoft Teams Phone
Microsoft Teams Phone refers to the capability of making and receiving calls in Microsoft Teams, moving the functionality off your desk phone onto your computer.
Register for a Microsoft Teams Phone information session in 2025.
| Session No. | Date | Time |
|---|---|---|
| Session 1 | Wednesday 5 February 2025 | 10am - 11am |
| Session 2 | Wednesday 19 February 2025 | 10am - 11am |
| Session 3 | Wednesday 19 March 2025 | 10am - 11am |
Teams' users can already make video and audio calls to each other, but the Teams Phone component allows you to make and receive calls to and from external landlines and mobile phones (including international calls).
UQ is currently transitioning from desk phones to Teams Phone, with the migration underway at the St Lucia campus . This transition will follow a phased, building-by-building approach.
The Teams Phone Project Team will notify senior leaders when their building is scheduled to transition and will provide tailored support to staff during the upgrade. Once staff have migrated to Teams Phone, any desk phones in the building will be removed and decommissioned.
Staff who transition to Teams Phone will keep the same number and extension as their desk phone.
Migrating to Teams Phone, UQ will have a complete telephony solution, allowing you to stay connected using your laptop, tablet, mobile or desk phone from anywhere.
This wider migration follows a successful 2022 trial, where a group of UQ staff transitioned from desk phones to Teams Phone.
1. How to migrate to Teams Phone
UQ staff can already use Microsoft Teams for internal calls between colleagues.
- If you only need to make internal calls, no further action is required
- If you use your desk phone to make or receive calls from external landlines or mobiles (including international calls), you will need to upgrade to Teams Phone
Staff at the St Lucia campus are gradually being transitioned away from desk phones, with the option to transition to Microsoft Teams Phone. This transition is a phased, building-by-building process. When it’s time for your building to transition, the Teams Phone project team will be available to assist staff with the upgrade.