In certain circumstances, staff can forward their work email to a non-UQ address.

These circumstances might include:

  • being seconded to another organisation
  • entering into a joint appointment agreement and working from a non-UQ site.

To forward your mail to a non-UQ address, fill out the Request for staff Exchange mail forwarding form (PDF, 103KB) and have it signed by your head of department or their delegate.

To forward your mail from one UQ account to another, submit an IT request.

Emails forwarded to non-UQ accounts will be kept on non-UQ servers. Unfortunately, this means ITS can't help you if there is a problem with the non-UQ account. We can't retrieve or recover emails from any non-UQ accounts.

We're here to help

Before contacting us, try browsing or searching for common questions.

Submit an IT request