Receiving payments in your area
If you receive payments or handle money in your area, you must follow the Receipting and Banking Procedures and:
- keep all money secure
- make sure payments are banked and receipted correctly.
If your organisational unit has access to an approved cashiering and receipting system, it can issue receipts. If not, contact the Revenue Services team for advice.
Xetta cashiering and receipting system
Your area can request access to use the Xetta cashiering and receipting system.
EFTPOS and credit cards
If your organisational unit wants to be able to receive EFTPOS and credit card payments, see the Receipting and Banking Procedures.
Cheque deposits
As UQ is a cashless campus, cheques are no longer a preferred method of payment. If you receive a cheque from a customer, advise them that next time they should use the payment methods listed on the invoice or through UQPay.
From 30 September 2022, foreign cheques can only be accepted in the following currencies: USD, CAD, GBP and Euro.
To support UQ staff and our customers, Revenue Services will process ad hoc cheque payments.
Cheques must be made out to 'The University of Queensland'. Please complete the Cheque Advice Form (PDF, 114.7 KB) and send the form with the cheque through internal mail to FBS Revenue Services, Level 3, JD Story Building (Building 61).
Foreign cheques can take up to 8 weeks for the funds to be credited.
Online payments
You can have online payments set up in UQPay for your product, service or event.
Invoice payments
If you receive a remittance advice from a customer paying an invoice, forward it to Revenue Services.