Telephone PINs on UQ landlines
You can use a PIN on any UQ legacy NEC phone to make local, long-distance or mobile calls.
A PIN will let you make all kinds of calls from any UQ legacy NEC phone, regardless of the call restrictions on that legacy phone.
The cost of the call will be invoiced to you, rather than to the person whose phone you used.
Types of PIN
Different telephone PIN levels allow for different kinds of call. There are five types of PIN:
- Code 1: International (includes international, domestic, mobile and local calls)
- Code 2: Domestic (includes domestic, mobile and local calls)
- Code 3: Queensland-wide (includes calls within Queensland, and mobile and local calls)
- Code 4: Local (includes local calls only)
- Code 6: Mobile (includes mobile and local calls).
Apply for a PIN
To apply for a telephone PIN:
- request a voice catalogue item (staff login required), or
- call the Voice Operations Telephone Helpline on (07) 3365 1000.
How to use a PIN
To use a pin:
- Lift the NEC handset and press the '0' key. This will connect you to an outside line.
- Dial the number you want to call and wait for a pulsing tone.
- Enter your PIN.
Microsoft Teams Phone
Call restrictions are applied to users within Teams Phone, but by default all users are able to make local, national and mobile calls (including 13 and 1300 numbers). If you require international calling with Teams Phone, please submit an IT request with your username, justification and approval from your manager and / or financial delegate.
Microsoft Teams Hardware Phone in common spaces are generally restricted to internal calls only.