Here's what you can and can't submit under the 'Security system custodian applications' problem type in ARCHIBUS.


This problem type includes:

Applications for custodianship of:

  • Keys
  • Access control
  • Intruder alarm systems (SiPass and alarms).

Audit trails.

Reporting for all security systems (e.g. database reports for alarms and card readers).

Updating alarm contacts, including fridge and freezer alarms.


This problem type does not include:

Information required

When logging a service request, please provide the following information:

For SiPass and alarm applications: submit a PF238 Security System Application form (RTF, 1.4MB) with the request.

For all Key Custodian applications: submit a PF493 Key Custodian Authorisation form (PDF, 129KB) with the request.

ARCHIBUS Technical Support