Locks and keys (ServiceFM problem type)
Here's what you can and can't submit under the 'Locks and keys' problem type in ARCHIBUS.
Includes
This problem type includes repairs to:
- Existing door locks
- Door furniture, such as handles or mechanisms
- Keys.
Excludes
This problem type does not include:
- Ordering new keys or installing new locks. Select Locks and keys user funded.
- Application to become a Key Custodian. Select Security system custodian applications.
Information required
When logging a service request, please provide the following information:
- Is the barrel spinning?
- Is the latch stuck?
- Is the key difficult to turn?
- Is the strike plate damaged?