With permission, UQ staff can access files and folders that are kept on UQ drives.

All UQ staff can access their H: drive (home drive) through 'myFiles' in the my.UQ dashboard. This will work on any device, no permission required.

To access files and folders on shared UQ drives, do these things:

  1. Request permission to access the folder. This will need to be approved by the folder manager. Go to requesting access to shared folders and follow the steps to submit a request.
  2. Connect to the UQ network via an ethernet cable. If you're off campus – or you're not connected to the UQ network via an ethernet cable – you will need to connect to the VPN (virtual private network) before you can access folders.
  3. Map the drive where the folder is stored. This sounds complicated, but it's simple. It involves creating a path from your computer to the drive. You can only do this once you've been given permission to access the folder and once you're connected to the UQ network.

If you're ready to map the drive where the folder is stored, follow the instructions for your operating system.

UQ computers should automatically connect to shared drives when you log in. Submit an IT request if drives aren't appearing.

If you're using a personal computer to access folders – or if you need to manually enter a path to a network drive – select your operating system and follow the steps:

Windows 10

  1. Open the 'Start' menu, then select 'File Explorer'.
  2. Select 'This PC' from the left-hand side menu.
  3. Select the 'Computer' tab, then click 'Map network drive'.
  4. Leave the 'Drive' field as 'Z:'.
  5. Depending on the drive you need, enter one of these paths in the 'Folder' field:
    • Home drive: Enter \\soefile.uq.edu.au\uqusername. For example, \\soefile.uq.edu.au\uqjblog3
    • 10GB home drive: Enter \\nas02.storage.uq.edu.au\homes\uqusername. For example,\\nas02.storage.uq.edu.au\uqjblog3
    • Shared drive: Enter one of the following:
      • \\nas02.storage.uq.edu.au\BEL
      • \\nas02.storage.uq.edu.au\CA
      • \\nas02.storage.uq.edu.au\EAIT
      • \\nas02.storage.uq.edu.au\HABS
      • \\nas02.storage.uq.edu.au\HASS
      • \\nas02.storage.uq.edu.au\HBS-MBS-Shared
      • \\nas02.storage.uq.edu.au\IndependentOperations
      • \\nas02.storage.uq.edu.au\Institutes
      • \\nas02.storage.uq.edu.au\MBS
      • \\nas02.storage.uq.edu.au\SCI
  6. Leave the 'Reconnect at sign-in' box ticked.
  7. For UQ computers, leave 'Connect using different credentials' unticked. If you're using a personal computer, tick 'Connect using different credentials'.
  8. Click 'Finish'.
    • If you're using a personal computer, enter your UQ username in the format uq\uqusername (e.g. uq\uqjblog3) then enter your password and click 'OK'.
    • If a 'Network Error' window appears, this means you do not have permission to access the shared folder. To apply for permission, see requesting access to shared folders.

If you need access to more than one drive, repeat these steps.

Windows 7

  1. Open the 'Start' menu, then right click 'Computer' and select 'Map network drive...'.
  2. Leave the 'Drive' field as 'Z:'.
  3. Depending on the drive you need, enter one of these paths in the 'Folder' field:
    • Home drive: Enter \\soefile.uq.edu.au\uqusername. For example, \\soefile.uq.edu.au\uqjblog3
    • 10GB home drive: Enter \\nas02.storage.uq.edu.au\homes\uqusername. For example, \\nas02.storage.uq.edu.au\uqjblog3
    • Shared drive: Enter one of the following:
      • \\nas02.storage.uq.edu.au\BEL
      • \\nas02.storage.uq.edu.au\CA
      • \\nas02.storage.uq.edu.au\EAIT
      • \\nas02.storage.uq.edu.au\HABS
      • \\nas02.storage.uq.edu.au\HASS
      • \\nas02.storage.uq.edu.au\HBS-MBS-Shared
      • \\nas02.storage.uq.edu.au\IndependentOperations
      • \\nas02.storage.uq.edu.au\Institutes
      • \\nas02.storage.uq.edu.au\MBS
      • \\nas02.storage.uq.edu.au\SCI
  4. Leave the 'Reconnect at sign-in' box ticked.
  5. For UQ computers, leave 'Connect using different credentials' unticked. If you're using a personal computer, tick 'Connect using different credentials'.
  6. Click 'Finish'.
    • If you are using a personal computer, enter your UQ username in the format uq\uqusername (e.g. uq\uqjsmith) then enter your password and click 'OK'.
    • If a 'Network Error' window appears, this means you do not have permission to access the shared folder. To apply for permission, see requesting access to shared folders.

If you need access to more than one drive, repeat these steps.

macOS for Mac

All Mac users have to follow the instructions below, whether you're using a UQ computer or a personal computer:

  1. From your dock, open 'Finder'.
  2. Go to the 'Go' menu at the very top of your screen and select 'Connect to Server...'
  3. Depending on the drive you need, enter one of these folder paths as the 'Server Address':
    • Home drive: Enter cifs://soefile.uq.edu.au/uqusername. For example, cifs://soefile.uq.edu.au/uqjblog3
    • 10GB home drive: Enter cifs://nas02.storage.uq.edu.au/homes/uqusername. For example, cifs://nas02.storage.uq.edu.au/uqjblog3
    • Shared drive:
      • cifs://nas02.storage.uq.edu.au/BEL
      • cifs://nas02.storage.uq.edu.au/CA
      • cifs://nas02.storage.uq.edu.au/EAIT
      • cifs://nas02.storage.uq.edu.au/HABS
      • cifs://nas02.storage.uq.edu.au/HASS
      • cifs://nas02.storage.uq.edu.au/HBS-MBS-Shared
      • cifs://nas02.storage.uq.edu.au/IndependentOperations
      • cifs://nas02.storage.uq.edu.au/Institutes
      • cifs://nas02.storage.uq.edu.au/MBS
      • cifs://nas02.storage.uq.edu.au/SCI
  4. Click the + icon to add the drive to your 'Favourites'. Click 'Connect'.
  5. Select 'Registered User'.
  6. Enter your UQ account username in the format uq\uqusername (e.g. uq\uqjblog3).
  7. Enter your UQ password. Select 'Connect'.

If you need access to more than one drive, repeat these steps.

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