You can use Appspace to manage content and scheduling for digital signage display screens controlled by your organisational unit.

We are currently moving all digital signage networks from Appspace 6 to Appspace 7. This guide is for Appspace 7 Cloud (cloud.appspace.com). If your network is currently on the older version of Appspace (uq-appspace.av.its.uq.edu.au), follow the Appspace 6 user guide.

Log in to Appspace

1. Overview

Appspace is used to manage content on digital signage display screens across UQ.

Each digital signage display is connected to a digital media player, which communicates with Appspace to retrieve content and scheduling information.

The digital media players are grouped into networks that are managed by particular UQ organisational units through Appspace.

Appspace content managers are able to control the content assigned to the digital media players in their network by adding content to the channels assigned to the players. Channels are a collection of media content, which can include still images, videos, web pages and live video streams. Content managers can schedule these content items to display over a specific date period and make other changes to keep their channels up to date.

Each network also contains a library, which allows content managers to store and share media content with other networks at UQ.

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2. Getting access to Appspace

You will need to request access to be an Appspace content manager to be able to:

  • manage content on digital signage displays
  • monitor the status of digital media players.

Submit an IT request to request access to the Appspace network for your organisational unit.

Once you have access, you can log in to Appspace.

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3. Using Appspace at UQ

If you're a new Appspace content manager, we strongly recommended you watch this video to familiarise yourself with the system.

Watch the video to learn about the basic operations of Appspace at UQ, including:

  • logging in to Appspace
  • the Appspace interface
  • managing channels and their media content
  • assigning channels to a device
  • using the Appspace library to store and share media content.

You can also see the user guides on the Appspace website.

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4. Managing channels and content

Watch the video to learn about the processes involved in creating a new channel and managing an existing channel's media content.

This includes:

  • creating a new channel
  • media content format requirements
  • adding still images, videos, cards, and websites to a channel
  • adjusting the playout duration of a content item
  • setting an expiration date on a content item
  • setting a schedule for a content item
  • adjusting the order of content items within a playlist channel
  • disabling content items
  • deleting content items
  • deleting channels.

Watch: Creating a channel and managing content

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5. Managing digital media players

Watch the video to learn how to:

  • assign a channel to a digital media player (device)
  • monitor the status of a network's digital media players.

Watch: Device management

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6. Using the Appspace library

Watch the video for an introduction to using your Appspace library, including how to:

  • create new folders
  • share folders with other Appspace networks at UQ.

Watch: Using your Appspace library

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7. Creating content

Formats and dimensions for images and video

If you're creating images and videos to be used on your channels, make sure you use these required formats and dimensions.

Images:

  • Image formats: JPG or PNG
  • Landscape dimensions: 1920px (width) x 1080px (height)
  • Portrait dimensions: 1080px (width) x 1920px (height)

Videos:

  • Video formats: MP4 (H.264) or MPEG-2
  • Audio formats: AAC or MP3
  • Max bitrate: 8 Mbps
  • Landscape dimensions: 1920px (width) x 1080px (height)
  • Portrait dimensions: 1080px (width) x 1920px (height)

How to create image content using Microsoft PowerPoint

If you’re not familiar with more specialised software like Adobe Photoshop or Illustrator, you can use Microsoft PowerPoint to create image content items for your channels.

Watch the video to learn how to create and export still image content using PowerPoint.

Watch: Content creation with Microsoft PowerPoint

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8. Working with advanced channels

There are two main types of channels in Appspace: playlist channels and advanced channels.

The guides on this page are primarily for working with playlist channels. We strongly recommend using playlist channels. They're significantly easier to manage than advanced channels, and will usually provide all the functionality you need to display, manage and schedule content.

We recommend using advanced channels only if you need the extra functionality they provide. Advanced channels allow you to arrange and display multiple playlist channels simultaneously. They're most commonly used for purposes like system monitoring, where dynamic content from different sources needs to be visible at the same time.

If you'd like to know more about creating and managing content for advanced channels, submit an IT request. You can also see the user guides for advanced channels on the Appspace website.

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9. Saving content from the old version of Appspace

When your network is moved from UQ's old Appspace 6 system (uq-appspace.av.its.uq.edu.au) to the new Appspace 7 Cloud system (cloud.appspace.com), any content that you're currently using on signs will also be moved.

If you have content that you're not currently using stored on the old system, you may want to save it to your computer so you can use it again in the new system.

Watch this video to learn how to download content from basic and advanced signs, and your library in Appspace 6.

Watch: Backing up your media content for Appspace 6

You can't use these instructions to download content from the new version of Appspace.

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