Cleaning
Scheduled cleaning
The cleaning scope (PDF, 524KB) details the cleaning tasks for each space. If the cleaning scope is not being followed in your space, log a request.
Hours
- Cleaning is undertaken Monday to Friday, with a majority completed between 6am and 12pm.
Some areas will differ slightly according to the schedule for the building, but generally the schedule is:
- 6am to 12pm for areas of high occupancy and use (e.g. lecture theatres, seminar rooms, meeting rooms, foyers and toilets)
- Cleaning of all teaching spaces is completed before classes commence
- 10am to 2pm for areas of lower occupancy and use (e.g. offices, corridors and some staff common rooms).
Frequencies
The table below outlines the standard cleaning frequencies for different spaces across UQ.
Area | Standard frequency |
|---|---|
Toilets, showers and change rooms | Daily |
Kitchens and common rooms (including communal corflute bins) | Daily |
Lecture theatres | Daily |
Libraries and 24/7 student learning centres | Daily / 3 times a week |
Seating and outdoor furniture in external areas | Daily or weekly, depending on use |
Classrooms and seminar rooms | 1–2 times a week |
Laboratories | Weekly |
Meeting rooms | Weekly |
Lifts | Weekly |
Building entrances | Weekly |
Offices (does not include personal rubbish bins) | Fortnightly |
Hallways, stairs, foyers and common spaces | Fortnightly (high-traffic areas may be cleaned weekly) |
Store rooms | Monthly |
Non-scheduled cleaning
This covers cleaning that needs to be dealt with quickly for occupational health and safety reasons, such as water leaks, large spills or broken glass.
If your request is urgent, call PF Assist on (07) 3365 2222.
P&F manages:
- response cleans: situations that require an immediate response such as broken glass, large water spills, or anything that presents an occupational health and safety risk
- spot cleaning of carpet: small spills that require a quick response to prevent staining, such as coffee, food or toner.
User funded – the building occupant pays for these services and is required to submit a request through Archibus:
- fridge and microwave cleaning
- window coverings (blinds and curtains)
- office cleanouts, deep cleans or additional requests over and above the standard cleaning scope
- all other requests that are not included in P&F-managed services.
Annual cleaning services
P&F manages:
- carpeted floors and vinyl in student-focused areas, common areas and public foyers
- upholstered furniture in Libraries and 24/7 student learning centres
- annual Campus Clean-up.
User funded – the building occupant pays for these services and is required to submit a request through Archibus:
- carpeted floors, upholstered furniture and vinyl in office areas, meeting rooms, seminar rooms (not centrally controlled), clinics, research laboratories, institutes, non-UQ leased spaces, furniture outside of student-focused areas
- all other requests that are not included in P&F-managed services.
To provide feedback on cleaning services please contact us via PF Assist on 07 3365 2222 or email pfassist@uq.edu.au.