Electrical (ServiceFM problem type)

Here's what you can and can't submit under the 'Electrical' problem type in ARCHIBUS.

Includes

This problem type includes:

• Clocks in centrally controlled rooms, such as lecture theatres and tutorial rooms
• Electrical evacuation signage
• Electrical outage
• Power points and outlets (include a description)
• Switchboards.

Service requests for electrical appliances or equipment are a user-funded request. Where possible, include the brand and model number of the dishwasher, fridge, microwave, etc.

Excludes

This problem type does not include:

• Energex, high voltage, substations or time lights. Contact PF Assist.
• External lights. Select Lights external.
• Internal lights. Select Lights internal.
• Phones, data or audio visual equipment. Contact ITS Service Desk.
• UQ test and tag. Contact Health, Safety and Wellness.
• Zip taps. Select Plumbing.

Information required

When logging a service request, please provide the following information:

• Description of fault.
• Does job require a 2-metre, 4-metre or higher ladder?
• Is the room occupied?
• Description of lamp type or power outlet.
• Are any alarms sounding/flashing?
• Can electrical technicians gain access?
• If the location is a lecture theatre, include when it is available (time and date).