Here's what you can and can't submit under the 'Intruder alarms/duress user funded' problem type in ARCHIBUS.


This problem type includes:

  • Installation and removal of intruder alarm systems, including duress and hold-up alarms
  • Adding or deleting PIN requests
  • Configurations and modifications, such as zone or area changes
  • Alarm system training.

When you create your request, make sure you indicate it is a user-funded request.


This problem type does not include:

ARCHIBUS Technical Support