Fire services (ServiceFM problem type)

Here's what you can and can't submit under the 'Fire services' problem type in ARCHIBUS.

If the issue is life threatening, call Security immediately on 3365 3333.

If the issue is urgent or there is immediate threat to property, call PF Assist on 3365 2222 during business hours or Security on 3365 1234 after hours.

Includes

This problem type includes:

Evacuation system:

Evacuation drawings and plans
Evacuation signage (non-electrical)
Fault sounding
Not serviced
Speaker fault
WIP fault.

Fire alarm activations.

Fire blankets:

missing or used
not serviced
out-of-date
required.

Fire doors:

choked open
damaged
not held open
not opening/closing
not serviced.

Fire extinguishers:

missing or discharged
need re-hanging
not serviced
out-of-date
type re-assess.

Fire panel:

detector faults
fault sounding
not serviced.

Excludes

This problem type does not include:

Electrical evacuation signage. Select Electrical.

Information required

When logging a service request, please provide the following information:

barcode/asset number for fire extinguishers and fire doors, if available.