Nominated staff can reserve hot desks and spaces using the Condeco Booking System.

Hot desk users can stay connected using Microsoft Teams Phone on laptop, tablet or mobile phone. Learn how to connect to Microsoft Teams Phone

Staff access

UQ Staff can self-register an account via https://uq.condecosoftware.com by logging in with their UQ username and password.

Once an account is registered, your supervisor or manager can submit an IT request to organise access to hotdesks.

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Access Condeco

Once your access is provisioned in the system by the system administrator, you will be able to access Condeco via:

  • a web browser
  • the Condeco app
  • the kiosk at the Prentice Building (42), level 5 (Finance and Property and Facilities staff only). 

Web

  1. In a web browser, go to https://uq.condecosoftware.com
  2. Log in with your UQ username and password.

App

  1. Download the Condeco app condeco app icon from the App Store (iOS) or Google Play (Android).
  2. Open the app, enter the URL: uq.condecosoftware.com then tap 'Continue'.
  3. Log in with your UQ username and password.

Kiosk (Finance, Property and Facilities staff only)

Prior to use, follow the steps below to setup your swipe card access:

  1. In a web browser, log in to https://uq.condecosoftware.com
  2. Click 'Close Today page'.
  3. Select 'Profile'.
  4. Select 'Show' next to 'PIN'.


     
  5. Note down your PIN, then visit the Kiosk and swipe your ID card. It will say you are not recognised.
  6. Click 'OK'.
  7. Select 'Manual Login' and enter your PIN.
  8. The next time you swipe your card you should be recognised.
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Make a booking

There are several ways to book a personal space in Condeco:

  • On the Today tab using quick search tools.
  • Under the Personal spaces side menu using the:
    • 'Quick search'
    • 'Book a personal space' either via the floor plan or desk list
    • 'Booking grid'.

 

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Cancel a booking

To cancel a booking:

  1. Under the 'Home' menu, in the 'Upcoming bookings' section, select the booking you no longer require.
  2. In the pop-up window, select 'Delete booking'.
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Book a Team Day in Condeco

You can reserve multiple workspaces for your team to work together in the same space via Condeco. Team days can only be booked via the Condeco mobile app.

Setup your team

On the Condeco website or mobile app, select 'Your team' and enter your team member's name into the search field. When the name appears in the search results, click the '+' icon to add them to your team.

Book your team day

  1. In the Condeco mobile app, tap 'Book' at the bottom of the screen.
  2. Your default location will be displayed. Tap the options to select an alternative location if required.
  3. Select 'Reserve area for team day' and selct the type of workspace you would like to resreve, then tap 'Continue'.
  4. Select the date(s) for the team day in the Calendar then tap 'Reserve'.
  5. The colleagues in your team will be displayed. Select team members to invite them and tap 'Find workspaces'.
  6. Available workspaces will be displayed on the floor plan. Tap the workspaces to reserve (a blue ring will appear around the selected workspaces). You can select up to the number of selected attendees plus yourself.
  7. Once you have made your selections, tap 'Reserve workspaces'.
  8. Enter a title and description for your team day then tap 'Send invites'. Your workspace reservations are now secured.
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We're here to help

Before contacting us, try browsing or searching for common questions.

Submit staff IT request