In July 2019 UQ launched automated invoice processing which uses optical character recognition (OCR) technology. This enables invoice data to be captured automatically which:
- removes the need for manual input, resulting in reduced errors and increased efficiencies
- supports a streamlined and efficient payment process for suppliers with fewer errors and payment delays.
Suppliers must email all invoices directly to invoices@uq.edu.au. Do not forward the invoice yourself as this will delay processing time.
Suppliers need to ensure that each invoice:
- includes a current valid UQ purchase order
- is provided in high quality electronic file format (preferably PDF)
- is sent as a separate attachment.
Meeting these requirements ensures suppliers are paid efficiently and on time. If a supplier needs more information about the process, you can send them the invoice information sheet (PDF, 48.4 KB).
If you foresee any issues with this process please contact fbs.support@uq.edu.au with the following information:
- Supplier name
- Issue details.
The Accounts Payable team will collate the information and work with you and the supplier to resolve.
