Lifts (ServiceFM problem type)
Here's what you can and can't submit under the 'Lifts' problem type in ARCHIBUS.
Lift entrapment
If a person is stuck in a lift, don't log a job online:
- During business hours, ring PF Assist: 3365 2222
- After hours, ring Security: 3365 3333.
Includes
This problem type includes:
- Lift not functioning
- Erratic performance or unusual noises
- Buttons stuck
- Light bulbs or indicators not functioning
- Doors not opening or closing
- Lift not aligned with floor.
Information required
When logging a service request, please provide the following information:
- If the lift is stuck: which level is it stuck at?
- The lift number, which is usually above the lift buttons.