Scheduled network outage – Sunday 22 March

ITS is upgrading the UQ network on Sunday 22 March.  A number of IT services will be briefly unavailable between 9am and 5pm while the work is underway. Any outages will be short and are expected to be no longer than 5 minutes at any one time.

A number of IT services will be unavailable at Herston during the upgrade, but you may also experience some short disruptions at other UQ locations.


If you are working at Herston campus on Sunday 22 March, you may experience a disruption to some UQ services including: 

  • Shared and home drives
  • Videoconferencing services, such as Zoom
  • Desktop telephony services. Phone services in PC2 and PC3 labs will continue to function without interruption.

It is important to note that duress, freezer duress and nurse call alarms in the Centre for Clinical Research (CCR) and the Oral Health Centre will not be passed through to UQ security while the upgrade is underway. Centre managers will communicate with staff in these areas to provide further advice and recommendations. RBWH security will be on-site on Sunday 22 March and can be contacted on 3646 5188.

St Lucia, Gatton and other UQ locations

If you are working at another campus or working remotely, you may experience a short disruption if you are accessing UQ services including shared and home drives.

Important contact details

  • If you are at Herston campus on Sunday 22 March and require security services, contact RBWH security on 3646 5188.
  • If you experience an extended disruption on Sunday 22 March, contact the ITS Service Desk on 3365 6000.

For more information, please contact IT Support.