Call SAM is a free service for small works that can be completed in under 3 hours.

Call SAM is available across all UQ campuses. A carpenter can complete small jobs such as:

  • installing whiteboards and pinboards
  • hanging pictures, hooks and brackets
  • new doorstops and closers
  • small alterations to cupboards and fixed furniture.

If the job can be completed in under 3 hours, the labour will be free. Your unit will only need to pay for significant materials (e.g. a whiteboard).

How to call SAM

Log in to ARCHIBUS and click 'Create Service Request' under 'ServiceFM Service Request', then:

  • Click the 'Call SAM' button (the echidna icon).
  • Fill out details of the request. There will be no charge to your account without your approval.
  • A Call SAM carpenter will come to your workplace and assess whether the request is a small job. If the job is not a small job (i.e. it will take longer than 3 hours to complete), it will be directed to P&F for quoting and your approval before proceeding.
  • If you already have the materials required, then SAM can do the job promptly. Alternately, SAM can arrange for the purchase of materials and return to complete the job when the materials arrive.

Questions and feedback:

PF Assist
Property and Facilities