User guides and training videos for different modules in ARCHIBUS, the facilities management system.

Log in to ARCHIBUS

ServiceFM module

ServiceFM Unresoved Process

Submit a Standard Service Request

ServiceFM problem types

See the full list of ServiceFM problem types to find out what can be submitted to ARCHIBUS.

Space inventory module

Space management guides

Quick Room Updates (Floor Plan)

Add Shared Room Record

Validation Sign-Off Report

People and occupancy module

ARCHIBUS training courses are scheduled through the Staff Development program.

People and Occupancy Data Management Manual (PDF, 3MB).

Logging in and navigating the homepage

Creating workstation and hotdesks

Arranging workstation locations

Allocating people to workstations

Part 1

Part 2

Creating and managing reports