CloudStor is AARNET's cloud-based file storage service and is designed specifically for researchers.

All UQ staff have access to 100GB storage in CloudStor, which can be used to save, access and share files.

Setting up CloudStor

To set up CloudStor:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Read the privacy statement. Specify how frequently you want to share your data with CloudStor and click 'Accept' to continue.
  5. Read the terms and conditions. Click 'Accept' to continue.
  6. In the pop up window, read CloudStor's Getting Started Guide and set your CloudStor sync password. This password is used for CloudStor apps and synced files.
  7. Download a CloudStor app for your operating system or device. An app will automatically sync your files with CloudStor.

If you would like to download a desktop version of CloudStor, follow the self-install software guide to install CloudStor on your UQ computer.

Using CloudStor

The information below covers the basics for using CloudStor. For further advice, see CloudStor Help.

Accessing your files

Use the left-hand menu to access your files. Your files are grouped into the following categories:

  • All Files: contains all the files you have stored in CloudStor. This doesn't include files uploaded through FileSender.
  • Favourites: contains files and folders you have marked as favourites.
  • Shared with you: contains files and folders shared with you by other CloudStor users.
  • Shared with others: contains files and folders you have shared with other CloudStor users.
  • Shared by link: contains files and folders that you have shared using a link.

Uploading a file

To upload a file to CloudStor:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Click the orange icon at the top of the screen and select 'Upload'.
  5. Select the file you want to upload and click 'Open'.

Creating new files and folders

To create a new CloudStor file or folder:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Select the orange icon at the top of the screen.
  5. Select either 'Text file', 'Document' or 'Folder', depending on the new item you want to create.
  6. Enter a name for your new file or folder.
  7. Press 'Enter' on your keyboard.

Downloading files and folders

To download CloudStor files or folders:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Find the file or folder you want to download.
  5. Select the icon next to the file or folder you want to download.
  6. Select 'Download' from the drop-down menu.

Sharing data or a file

To share a CloudStor file or folder:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Find the file or folder you want to download.
  5. Select the icon next to the file or folder you want to download.
  6. There are two options for sharing files and folders:
    • If you want to share the file or folder with another CloudStor user, enter their email into the 'Sharing' field.
    • If you want to share the file or folder with someone who doesn't use CloudStor, select the 'Share link' box. This will create a link you can email to anyone you want to share the file with. To prevent unauthorised access, we recommend you select the 'Password protect' box and create a password for accessing the document.

Deleting data

To delete a CloudStor file or folder:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Find the file or folder you want to delete.
  5. Select the icon next to the file or folder you want to delete.
  6. Select 'Delete' from the drop-down menu.

Once you select 'Delete', all files and folders are moved to the 'Deleted Files' bin for 30 days. Deleted files and folders are permanently deleted after 30 days.

Viewing recent activity

To view recent activity:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Select 'Activity' from the toolbar at the top of your screen.

Sending large files

Once you have logged into CloudStor, you will have access to FileSender for sending large files. To send large files from CloudStor:

  1. Go to the CloudStor website.
  2. Select 'The University of Queensland' as your institution.
  3. You will be redirected to UQ's Single Sign-on page. Enter your UQ username and password.
  4. Select 'FileSender' from the top of your screen.
  5. Select the file you want to send.
  6. Enter the email address of the person you want to send the file to.
  7. Enter an expiry date. On this date, FileSender will automatically delete the file from their server.
  8. Select 'Send'.

Syncing files

To sync files from CloudStor to your device:

  1. Open the CloudStor app you downloaded when you first set up CloudStor. If you haven't installed an app on your computer or device, you can still download the app from the ownCloud website.
  2. In the 'Server' field, enter https://cloudstor.aarnet.edu.au/plus
  3. Select 'Next'.
  4. Enter your UQ username and the sync password you created when you first set up CloudStor.
  5. Select 'Next'.
  6. Make sure 'Sync Everything' is selected.
  7. Select 'Connect'.

For more information on syncing files, see the ownCloud website.

Using group drives

A group drive is a shared space that lets a team of CloudStor users collaborate. The standard group drive storage size is 1TB.

To apply for a group drive, email CloudStor at cloudstor@aarnet.edu.au. Include the following information in your email:

  • group name
  • who will be the group drive owner or manager
  • that you work at The University of Queensland
  • approximate amount of storage you need
  • email address of each group member.

There may be extra charges depending on how much storage you need in your group drive.

Recovering data

If you have accidentally deleted or lost data in CloudStor, submit an IT request. Include the following information in your request:

  • your UQ username
  • the file path of the documents you want recovered
  • the date to which you want the documents recovered to.

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