There are three ways to hold a videoconference at UQ.

Staff can access videoconferencing by using:

  • Zoom software
  • built-in systems available in certain rooms
  • portable videoconferencing units.

Zoom is the recommended way to videoconference at UQ. Skype isn't compatible with videoconferencing systems, and ITS don't provide support for its use.

To participate in a videoconference, you will need an address in a format similar to this example: ''. This may be referred to as an 'H.323' or 'SIP' address. The person hosting the videoconference should provide the address, so contact them if you have questions.

Videoconferencing is free for UQ staff, but there may be costs associated with venue hire or technical support if required.

Using Zoom

Zoom should be your first option if you want to hold a videoconference. If you want to invite multiple participants, it's recommended that you use Zoom to create a meeting invite and share that to all users.

All staff have access to Zoom, which can be installed on Windows and Mac computers, and mobile devices. You can connect Zoom to the audiovisual system in a room to allow multiple people to participate at the same location.

To learn how to use Zoom, follow the user guide.

Zoom user guide

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Using built-in systems in rooms

Some meeting rooms, lecture theatres and other spaces have built-in videoconferencing systems installed.

You can find and book central teaching spaces with videoconferencing facilities through Teaching Space Management. Other rooms with videoconferencing systems can be booked through Outlook, UQ Book It, or your department, school or faculty.

There are several types of videoconferencing system installed in UQ rooms. To learn how to use a system, follow the user guide.

AMX touch panel audiovisual system user guide

Cisco MX300 videoconferencing system user guide

Cisco SX10 videoconferencing system user guide

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Using a portable videoconferencing unit

At St Lucia and Gatton you can borrow a portable videoconferencing unit to use in rooms without built-in facilities.

To request a portable videoconferencing unit, submit an IT request and include the date, time and location of your videoconference.

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