The Cisco SX10 videoconferencing system is installed in certain meeting rooms, lecture theatres and learning spaces.

If the Cisco SX10 system is installed in a room, there will be an SX10 camera unit and a remote control that controls the system. The SX10 interface will display on the room's screen.

The SX10 camera and remote will look like the ones shown here:

Image of the SX10 camera and remote. The camera is a silver rectangle with a lense in the bottom middle and an on/off button in the bottom right. The remote is a white rectangle with a round directional pad and many buttons, including a red button and green button.

There may also be a table microphone, which will look like the one shown here:

Image of a white square with a microphone speaker in the centre. A green button in the top left shows whether the microphone is on or off using an icon of a microphone.

Turning the system on

If the system is in standby mode, press any button on the remote control to wake it.

If the system is turned off, turn it on by pressing the power button on the front of the camera unit.

You'll also need to turn on the display or AV system the SX10 is connected to. If you can't see the SX10's interface on the display, make sure you have the correct source input selected by toggling the source input button.

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Remote control and screen interface

Use the SX10 remote control to control the system and select functions on the screen.

On the screen, you can select:

  • the text in the top-left corner to access 'Settings', 'Standby' mode and the 'Do not disturb' function
  • the camera icon in the top-right corner to access the 'Camera Control' menu
  • 'Call' to make calls
  • 'Share' to share content with other call participants.

On the remote control the buttons are, from top to bottom:

  • volume controls: minus (-) and plus (+) buttons
  • cursor or field selector keys: 4 arrow buttons pointing up, down, left and right
  • OK/enter: circular button surrounded by the cursor (arrow) keys
  • go back one step: left-facing arrow
  • microphone mute/un-mute button
  • green button to make a call or accept an incoming call
  • red button to reject or end a call, cancel an action, or go back to the 'Home' screen (when you're not in a call)
  • numeric keypad.

Illustration showing the main screen and remote control with text labels described in this section.


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Making a call

To make call:

  1. Use the cursor (arrow) keys on the remote to select the 'Call' option on the display, then press the 'OK' button on the remote.
  2. Choose how you want to enter or select an address to call:
    • use the keypad on the remote to manually enter the videoconferencing address you want to call
    • go to 'Directory' on the display to select from a list of addresses for UQ videoconferencing systems
    • go to 'Recents' on the display to select from recently called addresses.
  3. Once you've entered or selected an address, press the green button on the SX10 remote to make the call.

To end a call, press the red button on the remote, or use the cursor (arrow) keys to select 'End' on the display.

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Receiving a call

When someone calls you:

  • a ringing sound will play through the room's speakers
  • a pop-up menu will appear displaying 'Accept' and 'Decline' buttons.

Select 'Accept' to answer the call or 'Decline' to reject the call.

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Sharing a presentation source with call participants

You can share content from a presentation source device, such as a laptop, with other call participants. Your device will need an available HDMI or USB-C port to connect a cable to. 

To share a presentation source:

  1. Connect your presentation device to the SX10 system using the HDMI or USB-C cable.HDMI and USB-C cables
  2. Make sure you have the correct display settings selected on your device to duplicate (mirror) or extend your device's display onto the room screen.
  3. Use the cursor (arrow) keys on the SX10 remote to select 'Share' on the display.
  4. Select your presentation source from the list of input sources.

Only one call participant can share a presentation at a time. If another call participant chooses to share their presentation device, yours will no longer be visible.

To stop sharing content, use the remote control to select 'Stop Sharing'.

If your device doesn't have an available HDMI or USB-C port, you'll need to use an appropriate display adapter. You'll need to source an adapter yourself, as ITS doesn't provide them. UQ staff can buy adapters through UQeMarket. If you're not sure which adapter you need, submit an IT request with your laptop model details.

Checking your device's display settings

To make sure that your device display shows on the screen in the room, you need to select the correct display settings.

On devices using Windows, press the Windows key + P and then set the display mode to either 'Duplicate' or 'Extend'.

On Apple devices, press Command ⌘ + F1 to enable Mirror Displays.

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Camera and display controls

Camera controls

Tap the 'Camera' icon in the top right corner of the display to :

  • show a preview of your camera ('self-view')
  • access the camera controls.

To adjust the position of your camera, use the cursor (arrow) keys on the remote.

The adjust the zoom, use the volume buttons on the remote.

Screen layout options

During a call, you can view all screen layout options and choose the one you prefer.

  1. Use the remote to select the 'Layout' icon in the top-right corner of the display.
  2. Use the cursor (arrow) keys to select your preferred option.
  3. Select 'OK'.
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Audio and microphone controls

You can control the volume by using the plus (+) and minus (-) keys on the SX10 remote control. You can also adjust the volume of the display screen or AV system the SX10 is connected to.

The microphone is located on the front of the camera unit. Some systems may also have a table microphone, which will disable the microphone on the camera unit.

To mute and unmute your microphone, use the microphone mute button on either the remote control or the table microphone.

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