The Cisco MX300 videoconferencing system is installed in certain meeting rooms, lecture theatres and learning spaces.

If the Cisco MX300 system is installed in a room, there will be an MX300 touch panel that controls the system. The MX300 interface will display on the room's screen.

The MX300 touch panel and interface will look like the ones shown here.


There may also be a table microphone, which will look like the one shown here.

Turning the system on

If the touch panel control unit is blank, press anywhere on the screen to wake it from standby mode.

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Touch panel control unit

Use the MX300 touch panel to control the system.

In the black bar at the top of the touch panel screen, you can tap the:

  • text in the top-left corner to access 'Settings', 'Standby' mode and the 'Do not disturb' function
  • question mark (?) to contact or access the 'Help desk' if available
  • camera icon in the top right corner to activate 'self-view' and access camera controls.

Along the bottom of the touch panel screen, you can tap:

  • 'Dial' to display the dial pad
  • 'Contacts' to display the list of contacts, including 'Favourites', 'Directory' and 'History'
  • 'Meetings' to display a list of upcoming scheduled meetings
  • 'Messages' to display the voicemail system, if applicable
  • 'Presentation' to start sharing content and to conduct presentations.

In the bottom-right corner of the touch panel frame, you can:

  • press and hold the left side of the 'Volume' button to decrease the loudspeaker volume and the right side to increase the volume
  • press the 'Microphone' button to mute or unmute the microphone.

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Making a call

To manually enter a videoconferencing number or address:

  1. Touch 'Dial' on the control panel to show the dial screen.
  2. Tap the keypad icon at the bottom right to access an alphanumerical keypad.
  3. Enter the number or address.
  4. Tap 'Call'.

To call another UQ videoconferencing system:

  1. Touch 'Contacts' on the control panel.
  2. Go to 'Directory' and select system you want to call.
  3. Tap 'Call'.

To select from recently called addresses:

  1. Touch 'Contacts' on the control panel.
  2. Go to 'History' and select the address you want to call.
  3. Tap 'Call'.

To end a call, tap 'End' on the touch panel.

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Receiving a call

When someone calls you:

  • a ringing sound will play through the room's speakers
  • a pop-up menu will appear displaying 'Accept' and 'Decline' buttons.

Select 'Accept' to answer the call or 'Decline' to reject the call.

If you receive a call while another call is in progress, you will also be given options to:

  • 'Add': add the caller to your current call
  • 'Accept and Hold': accept and hold the new caller
  • 'Accept and End': accept the new call and end the current call.
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Camera and display controls

Camera controls

Tap the 'Camera' icon in the top right corner of the touch panel to :

  • show a preview of your camera ('self-view')
  • access the camera controls.

To adjust the position of your camera, use the directional button wheel on the touch panel.

To adjust the zoom, use the plus (+) and minus (-) buttons.

Screen layout options

During a call, you can view all screen layout options and choose the one you prefer.

Tap 'Layout' on the touchscreen control unit and then select your preferred layout from the list.

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Sharing a presentation source with call participants

You can share content from a presentation source device, such as a laptop, with other call participants. Your device will need an available HDMI or USB-C port to connect a cable to.

To share a presentation source:

  1. Connect your presentation device to the MX300 system using the HDMI or USB-C cable.HDMI and USB-C cables
  2. Make sure you have the correct display settings selected on your device to duplicate (mirror) or extend your device's display onto the room screen.
  3. During a call, select 'Presentation'.
  4. Select your presentation source from the list of input sources.

Only one call participant can share a presentation at a time. If another call participant chooses to share their presentation device, yours will no longer be visible.

To stop sharing content, select 'Stop Presenting'.

If your device doesn't have an available HDMI or USB-C port, you'll need to use an appropriate display adapter. You'll need to source an adapter yourself, as ITS doesn't provide them. UQ staff can buy adapters through UQeMarket. If you're not sure which adapter you need, submit an IT request with your laptop model details.

Checking your device's display settings

To make sure that your device display shows on the screen in the room, you need to select the correct display settings.

On devices using Windows, press the Windows key + P and then set the display mode to either 'Duplicate' or 'Extend'.

On Apple devices, press Command ⌘ + F1 to enable Mirror Displays.

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Audio and microphone controls

To adjust the volume of a call, use the volume control buttons on the touchscreen control unit.

To mute and unmute your microphone, use the microphone mute button on either the touch panel or the table microphone.

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