You can use Appspace to manage content and scheduling for digital signs controlled by your organisational unit.

We are currently moving all digital signage networks from Appspace 6 to Appspace 7. This guide is for Appspace 6 (uq-appspace.av.its.uq.edu.au). If your network has been moved to the newer version of Appspace (cloud.appspace.com), follow the Appspace 7 Cloud user guide.

In Appspace 6, there are two types of signs: basic and advanced. The guides on this page are primarily for working with basic signs. The last section has information about working with advanced signs.

We strongly recommend using basic signs. They're easier to use and will usually provide all the functionality you need to display and manage content.

Log in to Appspace

1. Overview

Appspace is used to manage content on digital signs across UQ. Appspace content managers can create signs, select the screens they display on, and schedule the display of content items.

In Appspace, a sign is a collection of content items that play in sequence. Content items may include images, videos, web pages, animations and live streams.

Signs are displayed on digital signage display screens. Each display screen has a digital media player that communicates with Appspace to retrieve content and scheduling information. The digital media players are grouped into networks that are managed by particular UQ organisational units through Appspace.

Each network contains a library, which allows content managers to store and share media content with other networks at UQ.

Watch the video for an overview of common tasks including:

  • logging in and setting your network location
  • viewing digital media players, signs and content items assigned to your network
  • creating a new sign, including using templates (cards)
  • updating existing signs
  • assigning a sign to a digital media player
  • setting an expiration date for a content item
  • deleting a sign.

Top of page

2. Getting access to Appspace

You will need to request access to be an Appspace content manager to be able to:

  • manage content on digital signage displays
  • monitor the status of digital media players.

Submit an IT request to request access to the Appspace network for your organisational unit.

Once you have access, you can log in to Appspace.

Setting your network location

You need to have the correct network location set in Appspace to be able to access the digital media players and signs for your organisational unit.

If you’re not logged in to the correct network you can change your network location. Watch the video for instructions.

Watch: How to set your network location

Top of page

3. Creating content for signs

Formats and dimensions for images and video

If you're creating images and videos to be used on signs, make sure you use these required formats and dimensions.

Images:

  • File formats: JPG or PNG
  • Aspect ratio: 16:9
  • Landscape dimensions: 1920px (width) x 1080px (height)
  • Portrait dimensions: 1080px (width) x 1920px (height)

Videos:

  • Video formats: MPG (MPEG-2) or MP4 (H.264)
  • Audio formats: AAC or MP3
  • Maximum bitrate: 8 Mbps
  • Aspect ratio: 16:9
  • Landscape dimensions: 1920px (width) x 1080px (height)
  • Portrait dimensions: 1080px (width) x 1920px (height)

Using PowerPoint to create image content items

If you’re not familiar with more specialised software like Adobe Photoshop or Illustrator, you can use Microsoft PowerPoint to create image content items for signs.

Watch the video for a guide to creating an image in Microsoft PowerPoint, exporting it as an image file and uploading it to Appspace.

Watch: How to create image content with Microsoft PowerPoint

Top of page

4. Adding content to signs

Watch the video for a guide to adding image and video content to an existing sign.

Watch: How to add content to a basic sign

Top of page

5. Scheduling display of content items

Watch the videos for guides to:

  • scheduling content items to appear on a particular date or during a date range
  • setting an expiration date for a content item so it will be automatically removed from display on a particular date.

Watch: How to schedule a content item

Watch: How to set an expiration date on a content item

Top of page

6. Deleting signs

Watch the video for a guide to how to delete a sign.

Watch: How to delete a sign

Saving a copy of a content item before deleting it

Before you delete content from Appspace, you may want to save a copy to your computer to make sure you have a back-up.

The process is different depending on whether you are saving a copy of sign content that belongs only to your network, or content from a shared sign library that is shared with other networks.

To save a copy of sign content that belongs only to your network:

  1. Click on the 'Menu' icon at the top-left corner of your screen, then select 'Signs'.
  2. Select the sign that includes the content item you want to save.
  3. For basic signs, select a content item from the list, then select 'Download Media' to save a copy to your computer.

To save a copy of content from a shared sign library:

  1. Click on the 'Menu' icon at the top-left corner of your screen, mouse-over 'Content', then select 'Library'.
  2. Select your network’s shared content library from the list of libraries.
  3. Double-click on the required content item, then select 'Download Media' to save a copy to your computer.
Top of page

7. Working with advanced signs

We strongly recommend that you only create basic signs in Appspace. They're easier to use and will usually provide all the functionality you need to display, manage and schedule content.

We recommend using advanced signs only if you need the extra functionality they provide. Advanced signs allow you to arrange and display multiple content items simultaneously. They're most commonly used for purposes like system monitoring, where dynamic content from different sources needs to be visible at the same time.

You may have some existing advanced signs in your sign library. This is particularly likely if you've been using Appspace for a while, as basic signs weren't available when we started using Appspace at UQ.

To check whether your signs are basic or advanced, open your 'Sign Library' and check the 'Type' listed for each sign.

If you have existing advanced signs you can keep using them as long as the Appspace content managers for your network have adequate training. But if you're only using them for basic display and scheduling functions, you may want to convert them to basic signs to make them easier to manage.

If you need training in working with advanced signs or help converting an advanced sign to a basic sign, submit an IT request.

Converting an advanced sign to a basic sign

You may want to convert existing advanced signs to basic signs to simplify content management in your Appspace network.

Watch the video for a guide to:

  • transferring content from an existing advanced sign to a new basic sign
  • assigning the new basic sign to relevant digital media players.

Watch: How to migrate content from an advanced sign to a basic sign

Depending on how your advanced signs have been set up, they may be different to the example in the video. If you're not able to follow the instructions in the video, submit an IT request.

Top of page

We're here to help

Before contacting us, try browsing or searching for common questions.

Submit an IT request